When we signed up for HipChat, they were the only one that offered video conferencing tools. Their threading is also good. They keep their customers updated when something happens.
Content Strategist - Kin HR
HipChat is essentially a non flashy version of Slack. It is very easy to use and integrates well with JIRA and other project management tools. It also has a smooth ticket integration.
Co-founder & CEO - YouCanBook.Me
Overall, it is a fairly good tool. We have had some issues lately since they updated the software. It has been crashing sometimes. Hopefully they will get it fixed.
COO - Reverb.com
We started a few years ago with Campfire, and then we moved to HipChat, which we had to pay for. But we liked HipChat so we were fine paying. Then Slack came out in 2014. It was free so we tried it out. We were early adopters of Slack, but we were planning on sticking with HipChat. But then it was like HipChat got scared of Slack, and then moved to being free. After HipChat went free--the service quality plummeted. It was slow, messages and connections would drop constantly. Over two weeks we lost all confidence in HipChat. So we moved to Slack, and it worked--which is probably the most important feature for a team communication tool.
Co-founder & CEO - Nitrous
We are on HipChat, and we like it because it’s very simple. We have a few integrations set up, and the integrations have been really easy to get up and running. We currently have GitHub and Build integrations, so we can see new stuff going up, and we all get notifications. For example, when people share properties, we plug that into GitHub, and we can all see what they’re saying, in HipChat. We like the little hooks that we have, like GitHub to HipChat.
Co-founder & CEO - Open Listings
For collaboration, we use Slack. Overall, we’re happy with Slack, and it has a better UI and is more fun to use than HipChat, which we used in the past. For us, there isn’t a huge difference between HipChat and Slack, but there is a major feature missing in Slack. In HipChat, you can paste a JIRA issue in, and HipChat will show you the full issue. No one has to leave HipChat to go see the full issue. We miss that capability, and it may be the reason we move back to HipChat, if we do decide to switch back. But for right now, people are enjoying using Slack more than HipChat, so that’s outweighing missing the JIRA feature.
Co-founder - BuzzStream
Our customer support team uses HipChat. It integrates well with our product for private conversations, which Slack does not offer.
Senior Network Administrator - Smartsheet
We used HipChat for a long time, about 3 years, and we started using it when we were a team of just 3 people. We weren’t using anything before, because there were just 2 of us, so it seemed unnecessary. But we started using HipChat when we added a third person, and it was awesome. Initially, it seemed counterintuitive to use it, and I figured we should all be talking in person rather than typing away silently, but I learned really quickly that having an internal communication system like HipChat is amazing. We switched to Slack because everyone was hyping it up like crazy. We have some nice integrations in Slack, like Asana and GitHub, but in the end, it really just feels like the same thing as HipChat! The benefits from Slack and HipChat have been huge for us so far. As your team grows, these systems allow you to easily organize and provide a much quicker turnaround than email. And you can leave your team for meetings and come back and read all of the conversations that happened while you were out. They provide you with a transcript of everything that is happening in your company, so you don’t miss out on anything. And from a managerial perspective, it’s super awesome to have a system like Slack or HipChat. Having systems like this surprisingly lead to team communications being much more friendly, with things like emojis, personal avatars, and encouraging image-sharing, etc. You wouldn’t think it’s a big deal, but adding friendliness to daily communications is huge.
Co-founder - Kinnek
Everyone is completely obsessed with Slack, but we’ve been really happy with HipChat. Plus, it’s free.
Founder - Built for Teams
Our developers love HipChat.
Co-founder & President - Work Market
It's pretty simple. You can make rooms for different groups, share files, program bots, etc.
Co-founder & Chief Creative Officer - Contently
We use HipChat for engineering cooperation ...
Founder & CEO - Socure
We're very happy with HipChat.
Founder & CEO - Pollfish
HipChat seems more oriented toward tech teams. It’s kind of annoying once you have more than a handful of people using it--there’s too much stuff constantly coming by, so people start to ignore it.
Co-founder - Everplans
We tried Slack for a while. To be honest, HipChat is an ongoing process for us. We mostly use email. When we tried to switch over to Slack, it just didn't really catch on. We use HipChat more as a repository for interesting stuff than as a way to communicate internally.
Founder & President - Upraised Learning
We've been using HipChat for a long time, and we're very happy with it. One of the features we love is the ability to add people's faces as emoticons. Everyone on our team has a little picture of their face that you can insert and chat with. People pick funny pictures and welcome each other, congratulate each other on different accomplishments. This has become a community-building tool for us.
Co-founder & CEO - The Muse
6%Stacklist Startups Are Using HipChat
As messaging needs are fairly static across even the largest groups, HipChat is used by companies of all sizes.
HipChat is free, with no charge for unlimited users and plenty of integrations right out of the box. Its only upgrade costs $2/user/month to introduce features like video chat and screen sharing.
Visit the website: https://www.hipchat.com/