Segment reviews from startup founders

29 reviews by founders
Sept. 2, 2016

We are using Kissmetrics, but we are thinking of moving away from it. We have found the segmentation tools a little difficult since the query logic (if, and, or etc.) can be limited. We are considering moving to with a backing database and just writing out our own queries. On the one hand, it is a backwards step since it requires engineers to write queries for the business team; on the other hand, there is a lot more flexibility and we are not fighting the constraints.

Dylan Baskind

Co-founder & CEO - Qwilr

Aug. 22, 2016

Segment gives you the ability to really quickly plug stuff in and see how it works.

Adam Seabrook

Co-founder - Betterteam

Aug. 22, 2016

We’ve been comparing Heap and Segment to see which one provides the best metrics. We track a lot of things on our site, like when someone uses our platform, or when someone writes a job posting but doesn’t post it. We trigger a bunch of emails to have them finish the post. So far, Segment seems to be winning the battle, but Heap is quite impressive for the level of detail that it goes down to.

Adam Seabrook

Co-founder - Betterteam

Segment - Best BI / Analytics Tools for Startups

Segment is a business intelligence and analytics solution that integrates information from your other analytics tools into one platform. Segment has a startling number of integrations--over 100. It isn’t just for web and application data, but also covers advertising, email marketing, developer tools and user testing software. Almost half of the Stacklist community uses more than one analytics tool, with some even using more than 10! For these companies, Segment’s ability to aggregate all of that data into one place is an invaluable asset.

How startups use Segment?

Most users are either Seed-stage or Series A companies that pull a variety data from a number of different analytics services, and need a singular platform to help them synthesize that information.

How much does Segment cost?

Segment has five distinct pricing plans. It starts off free, offering 50,000 calls a month and a limited list of integrations that includes Mixpanel and Indicative, along with about 20 others. If that plan doesn’t cut it for you, check out the Project plan for $39/month, the Startup plan for $99/month or the Growth plan for $449/month. Each subsequent upgrade offers more data calls per month and additional integration possibilities. Segment’s Business plan, which requires a quote from the company, is customizable and includes an Amazon Redshift instance.

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